Privacy Policy

Last Updated: July 8, 2025

Welcome to the Privacy Policy for ponder.ing (hereinafter referred to as "ponder.ing", "Ponder AI", "we", "us", or "our"). We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep your information safe.

By using the ponder.ing web application, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use ponder.ing.

1. What We Collect

Personal Information

We collect minimal personal information solely to support your use of ponder.ing, such as:

Your name and email address (used for authentication and account management).

We do not collect any additional personal details unless explicitly provided by you.

Uploaded Files and Content

You may upload content to ponder.ing for analysis. Supported file types include, but are not limited to:

PDFs, Word documents, audio, video, images, and other media formats.

Uploaded files are processed using AI models to deliver features like summarization, transcription, and analysis.

2. How We Use AI to Process Your Data

When you use AI features in ponder.ing, your uploaded content may be securely sent to one or more third-party large language model (LLM) providers such as:

Google (Gemini)
Anthropic (Claude)
OpenAI (ChatGPT)
Or other enterprise-grade AI providers

These providers process your content solely to provide the requested AI functionality. Per the terms of service of these providers, your data is not used for model training, and enterprise API environments are used to ensure privacy and confidentiality.

        Important:
        
            Your content is
            not shared with any third party for marketing or advertising
              purposes.
          
            Your
            confidential information is never disclosed or sold.
          
            No ponder.ing employee has direct access to your content or uploads.

3. How We Use Your Information

The information we collect or process is used strictly to:

Authenticate and manage your account
Deliver AI-powered features and analysis
Improve the user experience and performance of our service
Resolve bugs and provide support when needed

We do not use your data for advertising, profiling, or product training purposes.

4. Data Storage and Security

We implement enterprise-level encryption and access controls to protect your data.
Uploaded files are stored temporarily only for the duration required to deliver your requested output, unless you choose to save them in your account.
All data is stored and processed in compliance with industry-standard data protection practices.

5. Your Choices

You may delete your uploads at any time from your account dashboard.
You can request deletion of your account and associated data by contacting us at info@ponder.ing.

6. Marketing and Communications

We may occasionally send service-related updates or announcements. You can opt out of non-essential communication by:

Clicking "unsubscribe" in any promotional email
Updating your communication preferences in your settings
Contacting us directly

We will still send essential service or legal communications as needed.

7. Changes to This Privacy Policy

We may update this Privacy Policy as our service evolves. Changes will be posted here with an updated "Last Updated" date. Continued use of ponder.ing after any updates implies acceptance of the revised policy.

8. Contact Us

For any questions, requests, or concerns regarding your privacy, please contact us:

📧 info@ponder.ing