Terms of Service

Last Updated: July 8, 2025

Welcome to ponder.ing!

ponder.ing ("we", "us", or "our") provides a web-based application that enables users to upload and analyze files using artificial intelligence technologies. These Terms of Service (the "Terms") govern your access to and use of our services ("Services"). By using ponder.ing, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By creating an account, uploading files, or using any part of the Services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree to the Terms, do not use the Services.

2. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last Updated" date at the top and may provide additional notice. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

3. Eligibility

You must be at least 13 years old to use the Services. By using ponder.ing, you represent and warrant that you are at least 13 years of age and have the legal capacity to enter into these Terms.

4. Account Registration

Some features of the Services require an account. You agree to provide accurate, current, and complete information and to keep your credentials secure. You are responsible for all activities that occur under your account.

5. Use of AI and Uploaded Content

a. File Uploads and AI Processing

Users may upload files (e.g., documents, PDFs, audio, video, images) for AI-powered analysis. By doing so, you authorize us to process these files using third-party AI services such as:

Google (Gemini)
OpenAI (ChatGPT)
Anthropic (Claude)
Other vetted enterprise-level large language models (LLMs)

These providers process your data only to fulfill your AI feature requests.

b. Consent and Disclosure

By using AI features, you acknowledge that:

          
              Your content will be shared securely with third-party AI APIs for
              processing.
            
              These APIs are used in enterprise configurations, which, according
              to their respective providers, do
              not use your data for training.
            
              ponder.ing itself does not train on your data,
              and no employees have direct access to your files or their
              content.

If you do not consent to third-party processing, do not use the AI features of the Services.

6. User Conduct

You agree not to:

Violate any applicable law or regulation.
Infringe intellectual property or other rights.
Upload or share content that is unlawful, harmful, or offensive.
Interfere with the operation of the Services.
Attempt unauthorized access to systems or data.
Use the Services to distribute malware, spam, or phishing attempts.

You are solely responsible for the content you upload or submit.

7. Intellectual Property

You retain all rights to any content you upload or submit.

By using the Services, you grant us a limited, non-exclusive license to process your content solely for the purpose of delivering the Services.

All code, design, logos, and proprietary components of ponder.ing are the property of ponder.ing or its licensors and are protected by intellectual property laws.

8. Privacy

Our Privacy Policy explains how we collect, use, and protect your data. By using the Services, you agree to our data practices as outlined therein.

9. Service Availability and Changes

We may modify, suspend, or discontinue the Services or any part thereof at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Services.

10. Termination

We may suspend or terminate your access to the Services at our sole discretion, including for violations of these Terms or if your actions create legal risk for us.

11. Disclaimers and Limitations of Liability

The Services are provided "as is" and "as available" without warranties of any kind.

To the maximum extent permitted by law, ponder.ing shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages;
Loss of data, profits, goodwill, or other intangible losses;
Unauthorized access, use, or alteration of your content.

Your sole remedy for dissatisfaction with the Services is to stop using them.

12. Governing Law

These Terms are governed by the laws of HKSAR, without regard to conflict of laws principles. All disputes shall be resolved exclusively in the courts of HKSAR.

13. General

These Terms and our Privacy Policy constitute the entire agreement between you and ponder.ing regarding the Services. If any part of these Terms is found invalid, the rest will remain in full force. Our failure to enforce any provision does not waive our right to do so later.

14. Search Feature and User Responsibility

When using the search feature within the ponder.ing platform, you acknowledge and agree that:

ponder.ing provides this functionality solely to assist in locating publicly available or indexed content.
You are solely responsible for ensuring that your use of any material discovered through the search feature complies with applicable copyright laws, usage licenses, and third-party terms.
ponder.ing does not guarantee the accuracy, legality, or licensing status of any content surfaced via search and assumes no responsibility for how such material is used.
You must review and understand any relevant usage rights, licenses, or policies associated with external content before downloading, copying, sharing, or incorporating it into your work.

Unauthorized or improper use of third-party content is strictly your responsibility, and you agree to indemnify ponder.ing against any claims arising from such misuse.

15. Contact

If you have questions about these Terms, please contact us at:

📧 info@ponder.ing